Overview

Retail Managers oversee everything that makes a store work, from behind the scenes functions to the sales floor. They also understand client profiles and empathise with their needs to adjust product supply and are able to anticipate demand to boost profits.

The Retail Management Diploma course teaches you everything you need to know to become an efficient retail manager. Through this course, you’ll explore the roles and responsibilities of a retail manager, including supervising distribution, selling products directly to consumers and operating everyday operations within a retail store or department.

You’ll also learn to promote merchandise, organise employees, handle customer service and supervise records and accounts. This excellent course is suitable for anyone considering a management position in the retail sector.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

• Text lessons
• Online study materials

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you can choose to make your achievement by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and knowledge.

The Retail Management Diploma is open to all, with no entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.