Retail Manager Training Course

Retail Manager Training Course



Retail is a large, enduring industry, and working in some roles require a highly precise set of skills. To become an expert retail manager, it is crucial to identify the expected in-demand skills, then gain these skills, and allow yourself a competitive advantage over your opponents.


The Retail Manager Training Course focuses on giving you the knowledge and comprehension of the roles and responsibilities of a retail manager including overseeing everything that makes a store positively work. You will learn how to manage the day to day operations from supervising the distribution and selling of products directly to consumers. Besides, learn how goods or products are promoted, to handle customer service, supervise records and accounts, organise staffs, understand client profiles, adjust product supply and anticipate demand, and more.

Start a fulfilling career in the retail industry and obtain the required knowledge and skills to perform efficiently in the relevant field.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment


Endorsed Certification from ABC Awards

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new qualification. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.


At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme.  This means that One Education has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 7 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by One Education to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications.   ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met.  A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.

This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales

Method of Assessment

To assess your learning, you have to complete the assignment questions provided at the end of the course. You have to score at least 60% to pass the exam and to qualify for ABC endorsed and CPD accredited certificates. 

After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

After passing the assignment exam, you will be able to apply for a certificate.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Retail Manager Training Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Retail Manager Training Course
Module 1: Introduction to Retail Management 00:22:00
Module 2: Retail Strategy 00:13:00
Module 3: Retail Buying and Merchandising 00:17:00
Module 4: Retail Pricing 00:32:00
Module 5: Supply Chain Management in Retailing 00:12:00
Module 6: Choosing a Retail Location 00:14:00
Module 7: Introduction to Visual Merchandising 00:19:00
Module 8: The Role of a Visual Merchandiser 00:18:00
Module 9: Exterior Design 00:00:00
Module 10: In-Store Design 00:17:00
Module 11: Health & Safety for Retail Stores 00:21:00
Module 12: Develop Store Security Procedures 00:16:00
Module 13: Selling in Multiple Channels 00:21:00
Module 14: Retail Brand Management 00:16:00
Module 15: Retail Psychology 00:13:00
Module 16: Importance of Consumer Behaviour 00:12:00
Module 17: Taking Trends and Targeting Customers Effectively 00:11:00
Module 18: Negotiate the Right Deal with Suppliers 00:12:00
Module 19: The Sales Process and Dealing with Customers at the Checkout 00:10:00
Module 20: The Importance of Communicating with Customers 00:18:00
Module 21: Consumer Rights Act 00:15:00
Assignment – Retail Manager Training Course Unlimited
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Course Reviews


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  1. retail management training


    I found this course quite informational, a lot I already knew, but enjoyed it.




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