| School Receptionist Skills Training | |||
| Module 1: Who Are School Receptionists? | 00:25:00 | ||
| Improve Your Communication Skills | |||
| Module 2: Overcoming Obstacles | 00:45:00 | ||
| Module 3: Determining Your Goals | 00:30:00 | ||
| Module 4: Five Questions of Effective Communication | 00:25:00 | ||
| Module 5: Develop Self-Confidence to Communicate Effectively | 00:25:00 | ||
| Module 6: The Art of Small Talk | 00:15:00 | ||
| Module 7: Don’t Be Afraid of the Presentation | 00:40:00 | ||
| Module 8: Communicating Through Letter Writing | 00:40:00 | ||
| Module 9: Fitting All the Pieces Together | 00:10:00 | ||
| Module 10: Telephone Skills | 00:25:00 | ||
| Improve Organizational Skills | |||
| Module 11: Remove the Clutter | 00:15:00 | ||
| Module 12: Prioritize Workload | 00:20:00 | ||
| Module 13: Scheduling Your Time | 00:20:00 | ||
| Module 14: To Do Lists | 00:20:00 | ||
| Module 15: Paper and Paperless Storage | 00:20:00 | ||
| Module 16: Organizing Your Inbox | 00:20:00 | ||
| Improve Other Relevant Skills & Knowledge | |||
| Module 17: Appearance | 00:15:00 | ||
| Module 18: Working with Difficult People | 00:15:00 | ||
| Module 19: Safeguarding Children and Students | 00:25:00 | ||
| Mock Exam | |||
| Mock Exam – School Receptionist Skills Training | 00:20:00 | ||
| Final Exam | |||
| Final Exam – School Receptionist Skills Training | 00:20:00 | ||