School Receptionist Skills Training

School Receptionist Skills Training

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This School Receptionist Skills Training course will provide the first step on the ladder to becoming a qualified School Receptionist.


We offer this course for the individuals who are genuinely interested in working in school receptions. The aim of this course is to explain various responsibilities of a school receptionist such as student registration, keeping records, scheduling, guest check-in and check-out, assisting parents with questions regarding pupils and schools, arranging parents meeting, provide information to students, etc. to make your day to day tasks manageable.

In addition to all of that, you’ll be instructed to maintain and keep confidential information for all school records, including academic transcripts, payroll processing, teachers’ classroom assignments, and many more.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

Will I receive a certificate of completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The School Receptionist Skills Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

School Receptionist Skills Training
Module 1: Who Are School Receptionists? 00:25:00
Improve Your Communication Skills
Module 2: Overcoming Obstacles 00:45:00
Module 3: Determining Your Goals 00:30:00
Module 4: Five Questions of Effective Communication 00:25:00
Module 5: Develop Self-Confidence to Communicate Effectively 00:25:00
Module 6: The Art of Small Talk 00:15:00
Module 7: Don’t Be Afraid of the Presentation 00:40:00
Module 8: Communicating Through Letter Writing 00:40:00
Module 9: Fitting All the Pieces Together 00:10:00
Module 10: Telephone Skills 00:25:00
Improve Organizational Skills
Module 11: Remove the Clutter 00:15:00
Module 12: Prioritize Workload 00:20:00
Module 13: Scheduling Your Time 00:20:00
Module 14: To Do Lists 00:20:00
Module 15: Paper and Paperless Storage 00:20:00
Module 16: Organizing Your Inbox 00:20:00
Improve Other Relevant Skills & Knowledge
Module 17: Appearance 00:15:00
Module 18: Working with Difficult People 00:15:00
Module 19: Safeguarding Children and Students 00:25:00
Mock Exam
Mock Exam – School Receptionist Skills Training 00:20:00
Final Exam
Final Exam – School Receptionist Skills Training 00:20:00

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