Social housing provides affordable homes managed by local authorities or organisations, while tenant management involves overseeing residents’ needs, maintenance, rent, and community relations effectively.
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1 Year Access 
Intermediate 
40 Students 
3 hours, 54 minutes Get access to 5000+ courses including this for only £49. Learn More.
Social Housing and Tenant Management course provides comprehensive training in Tenancy Management, Social Housing, Rent Administration, Tenant Relations, Housing Allocation, and Lease Agreements. Learners gain insight into Housing Support, Legal Compliance, and Community Services, preparing them for professional roles in managing sustainable housing solutions and effective tenant engagement systems sector-wide.
Covering structured modules, the course explores Social Housing operations including Tenant Selection, Rent Administration, Property Maintenance, and Lease Agreements. It strengthens Tenant Relations, Housing Allocation strategies, and Housing Support systems while ensuring Legal Compliance. Learners also study Community Services, safety practices, and effective tenancy management within modern housing environments frameworks.
Designed for aspiring professionals, this course builds expertise in Social Housing and Tenant Management, focusing on Rent Administration, Tenant Relations, Property Maintenance, and Housing Allocation. Graduates are prepared for roles involving Housing Support, Legal Compliance, Community Services, and Tenancy Management, enhancing career prospects in public and private housing sectors industry.
Learners can complete a mock exam to practice and assess their understanding before taking the final exam. The final multiple-choice exam is automatically marked, and learners must achieve at least 60% to pass. Successful learners receive a CPD-certified certificate.
After completing the Social Housing and Tenant Management course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Why Study This Social Housing and Tenant Management Course? Social housing and tenant management is essential for ensuring safe, secure, and well-managed housing services that support individuals and families while maintaining strong landlord–tenant relationships and legal compliance.
Studying this course develops knowledge of tenancy agreements, housing regulations, and property management practices. It strengthens communication and organisational skills, enabling professionals to manage tenants effectively and support sustainable housing communities.
The Social Housing and Tenant Management Course has a total study time of 3 hours, 54 minutes. Learners can complete the programme at a flexible, self-paced schedule, allowing them to develop essential knowledge of tenant relations, housing management practices, and social housing operations in a way that fits comfortably around their availability and learning needs.
The Social Housing and Tenant Management course requirements are suitable for learners interested in housing administration, tenancy support, and community welfare services. Applicants should have basic communication and organisational skills, empathy, and an understanding of housing policies. Access to an internet-enabled device is required for flexible, self-paced online learning.
It is the management of affordable housing properties and tenant relationships, ensuring safe accommodation, fair tenancy practices, and compliance with housing regulations.
It is suitable for housing officers, property managers, support workers, local authority staff, and anyone working in or entering the social housing sector.
You will learn about tenancy agreements, tenant rights and responsibilities, rent collection, housing law, repairs and maintenance coordination, tenant communication, and dispute resolution.
No, it is suitable for beginners, although experience in housing, customer service, or public sector services is helpful.
It helps maintain positive landlord-tenant relationships, ensures compliance with housing policies, reduces disputes, and improves living conditions.
Common challenges include rent arrears, anti-social behaviour, property maintenance issues, safeguarding concerns, and tenant disputes.
| Social Housing and Tenant Management | |||
| Module 01: Introduction to Social Housing | 00:15:00 | ||
| Module 02: Tenant Selection and Tenant Management | 00:28:00 | ||
| Module 03: Managing Rental Income and Arrears | 00:24:00 | ||
| Module 04: Maintenance, Safety, and Security of Social Housing | 00:32:00 | ||
| Module 05: Resident Involvement in Social Housing | 00:31:00 | ||
| Module 06: Dealing with Anti-Social Behaviours | 00:39:00 | ||
| Module 07: Career Prospects of Social Housing Manager | 00:25:00 | ||
| Mock Exam | |||
| Mock Exam – Social Housing and Tenant Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Social Housing and Tenant Management | 00:20:00 | ||
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