Social Housing Management explores policies, tenant relations, and property oversight within public housing systems. Learn how housing providers manage communities, maintain standards, address tenant needs, and support sustainable housing services.
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This social housing management course provides structured social housing training for modern housing environments. Learners gain essential housing management knowledge, supporting effective tenant services, compliance and operational decision-making across public and community housing sectors.
The programme covers tenant selection, rental income control, arrears management, safety and anti-social behaviour. Designed as flexible social housing courses online, it supports housing management training for local authorities and housing associations.
Learners explore resident involvement, maintenance coordination and career pathways through this practical housing course. Ideal for professionals seeking housing management courses that strengthen confidence working with tenants, leaseholders and regulatory bodies.
Learners take a multiple-choice exam that is automatically marked. The exam evaluates their understanding of the course content, and learners must achieve at least 60% to pass. Successful learners receive a CPD-certified certificate.
After completing the Social Housing Training Course assessments, learners qualify for a CPD QS accredited certificate from One Education.
The certificate is available in two formats: a PDF version for £9 or a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £109, with an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
The social housing sector plays a vital role in supporting communities, addressing housing needs, and ensuring safe, well-managed living environments. With increasing regulatory requirements and rising tenant expectations, trained housing professionals are in growing demand across local authorities, housing associations, and property management organisations.
Studying a Social Housing Training Course builds essential knowledge in tenant management, rent collection, maintenance, and community engagement. It strengthens professional competence, supports career progression within housing services, and demonstrates commitment to effective, ethical housing practice. CPD certification adds recognised value to professional profiles within the housing and public service sectors.
The Social Housing Training Course is designed to be completed over 2 weeks and 3 days. The flexible online format allows learners to progress at a comfortable pace, making it easy to balance study with work or personal commitments while completing the course within the suggested timeframe.
The Social Housing Training Course has clear and flexible entry requirements. No formal qualifications are required to enrol. Learners should have an interest in housing, community services, or property management, along with a willingness to develop professional knowledge. The course is delivered fully online and can be accessed from any internet-enabled device, allowing learners to study independently, manage their schedule comfortably, and progress at a pace that suits their personal and professional commitments.
A Social Housing Training Course provides knowledge and practical understanding of how social housing is managed, including tenant support, rent management, maintenance responsibilities, and regulatory compliance.
This course is suitable for housing officers, property managers, local authority staff, housing association employees, and individuals looking to start a career in social housing management.
Yes. The course is delivered fully online, allowing learners to study at their own pace from any location with internet access.
No prior experience is required. The course is designed for beginners as well as professionals seeking to update or formalise their knowledge.
The course covers tenant selection, tenancy management, rental income and arrears, property maintenance, resident involvement, and managing anti-social behaviour.
The course builds relevant knowledge and skills valued by housing associations, local councils, and property management organisations, supporting career development in the sector.
| Social Housing Management | |||
| Module 01: Introduction to Social Housing | |||
| Module 01: Introduction to Social Housing | 00:15:00 | ||
| Assessment Module 01 | |||
| Module 01 Final Quiz Exam – Social Housing Management | 00:20:00 | ||
| Module 02: Tenant Selection and Tenant Management | |||
| Module 02: Tenant Selection and Tenant Management | 00:28:00 | ||
| Assessment Module 02 | |||
| Module 02 Final Quiz Exam – Social Housing Management | 00:20:00 | ||
| Module 03: Managing Rental Income and Arrears | |||
| Module 03: Managing Rental Income and Arrears | 00:24:00 | ||
| Assessment Module 03 | |||
| Module 03 Final Quiz Exam – Social Housing Management | 00:20:00 | ||
| Module 04: Maintenance, Safety, and Security of Social Housing | |||
| Module 04: Maintenance, Safety, and Security of Social Housing | 00:32:00 | ||
| Assessment Module 04 | |||
| Module 04 Final Quiz Exam – Social Housing Management | 00:20:00 | ||
| Module 05: Resident Involvement in Social Housing | |||
| Module 05: Resident Involvement in Social Housing | 00:31:00 | ||
| Assessment Module 05 | |||
| Module 05 Final Quiz Exam – Social Housing Management | 00:20:00 | ||
| Module 06: Dealing with Anti-Social Behaviours | |||
| Module 06: Dealing with Anti-Social Behaviours | 00:39:00 | ||
| Assessment Module 06 | |||
| Module 06 Final Quiz Exam – Social Housing Management | 00:20:00 | ||
| Module 07: Career Prospects of Social Housing Manager | |||
| Module 07: Career Prospects of Social Housing Manager | 00:25:00 | ||
| Assessment Module 07 | |||
| Module 07 Final Quiz Exam – Social Housing Management | 00:10:00 | ||
| Recommended Materials | |||
| Recommended Readings – Social Housing Management | 3 days, 4 hours | ||
| Workbook – Social Housing Management | 1 week, 2 days | ||
| Optional Assignment | |||
| Optional Assignment – Social Housing Management | 3 days, 4 hours | ||
| Order your Accredited Certificate directly from CPDQS | |||
| Order your Accredited Certificate directly from CPDQS | 00:00:00 | ||
| Trustpilot Review | |||
| Trustpilot Review | 00:00:00 | ||
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn are applicable to your career aspirations, whether that’s in management, administration or beyond.
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