Social Housing Management explores policies, tenant engagement, maintenance planning, and regulatory responsibilities, helping professionals deliver safe, affordable homes, improve community wellbeing, and manage housing services efficiently across diverse communities nationwide.
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1 Year Access 
Level 2 - Certificate
225 Students 
3 hours, 54 minutes 
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The Social Housing Management course provides essential knowledge in Tenancy Management, Affordable Housing, Housing Allocation, and Housing Policy. Learners gain insight into Legal Compliance and effective housing operations. This program prepares professionals to manage communities responsibly while ensuring fair access to housing and maintaining regulatory standards in the social housing sector.
This curriculum focuses on Rent Collection, Tenant Support, Repairs Maintenance, Safeguarding Tenants, and Community Engagement. It also addresses Dealing with Anti-Social Behaviours within communities. Students learn practical strategies for maintaining safe, inclusive, and well-managed housing environments while strengthening relationships between tenants and housing providers through effective service delivery and communication.
The Social Housing Management program offers strong Career Prospects as a Social Housing Manager, covering key modules such as tenant selection, rental income management, maintenance, and resident involvement. It builds expertise in Legal Compliance, Housing Allocation, and sustainable housing services, equipping learners with skills to lead and improve social housing organisations effectively.
Learners can complete a mock exam to practice and assess their understanding before taking the final exam. The final multiple-choice exam is automatically marked, and learners must achieve at least 60% to pass. Successful learners receive a CPD-certified certificate.
After completing the Social Housing Management course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Why Study This Retail Management Advanced Diploma Course? Retail management is essential for driving sales performance, improving customer experience, and ensuring efficient store operations in a highly competitive and fast-changing retail industry.
Studying this course develops advanced skills in merchandising, inventory control, and customer service strategy. It strengthens leadership and decision-making abilities, preparing professionals to manage retail teams and optimise business performance effectively.
The Retail Management Advanced Diploma Course has a total study time of 3 hours, 54 minutes. Learners can complete the programme at a flexible, self-paced schedule, allowing them to develop advanced knowledge of retail operations, leadership, customer service, and business performance management in a way that fits comfortably around their availability and learning needs.
Requirements The Retail Management Advanced Diploma requirements are designed for learners seeking to build advanced skills in retail operations and leadership. Applicants should have basic literacy and numeracy skills, an interest in customer service and sales, and access to an internet-enabled device for flexible, self-paced online learning convenience.
It is an advanced-level programme focused on strategic retail operations, leadership, and performance management to help learners manage and grow retail businesses effectively.
It is suitable for retail supervisors, store managers, team leaders, and professionals aiming to progress into senior retail management roles.
You will learn about retail strategy, customer experience, merchandising, inventory and stock control, sales performance, staff management, and retail marketing.
Yes, this is an advanced diploma and is best suited for learners with prior experience in retail or supervisory roles.
It helps improve customer satisfaction, increase sales, optimise operations, and ensure efficient management of retail environments.
It can lead to roles such as store manager, area manager, retail operations manager, merchandising manager, or retail consultant.
| Social Housing Management | |||
| Module 01: Introduction to Social Housing | 00:15:00 | ||
| Module 02: Tenant Selection and Tenant Management | 00:28:00 | ||
| Module 03: Managing Rental Income and Arrears | 00:24:00 | ||
| Module 04: Maintenance, Safety, and Security of Social Housing | 00:32:00 | ||
| Module 05: Resident Involvement in Social Housing | 00:31:00 | ||
| Module 06: Dealing with Anti-Social Behaviours | 00:39:00 | ||
| Module 07: Career Prospects of Social Housing Manager | 00:25:00 | ||
| Mock Exam | |||
| Mock Exam – Social Housing Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Social Housing Management | 00:20:00 | ||
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