A Social Housing Manager oversees tenancy operations, supports vulnerable residents, manages property standards, ensures regulatory adherence, resolves disputes, and leads housing teams to deliver safe, sustainable, community-focused housing services.
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1 Year Access 
Level 5 
39 Students 
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The Social Housing Manager course builds strong expertise in Tenancy Management, Housing Policy, and Housing Operations. Learners understand Housing Allocation, Rent Collection, and Tenant Support systems while developing practical skills in managing social housing environments. The curriculum also introduces legal frameworks that ensure Legal Compliance across housing services and responsibilities.
This program focuses on Property Maintenance, Safeguarding Duties, and effective Rent Collection strategies to maintain sustainable housing services. It equips learners with knowledge of Land Law Principles, tenant selection, and managing rental income. Strong emphasis is placed on resolving arrears, improving service delivery, and ensuring safe and efficient housing operations.
Students gain real-world insight into Community Engagement, Tenant Support, and managing anti-social behaviour effectively. The course prepares professionals for leadership roles in social housing by strengthening operational, legal, and managerial capabilities. Graduates can confidently pursue careers in housing management while ensuring compliant, safe, and community-focused housing environments.
Learners complete an assignment and can take a mock exam to practice and improve their understanding before the final multiple-choice exam. Tutors provide personalised feedback on the assignment. The final exam is automatically marked, and learners must achieve at least 60% to receive a CPD-certified certificate.
After completing the Social Housing Manager course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £109, with an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why Study This Social Housing Manager Course? Social housing management is essential for ensuring safe, affordable, and well-maintained housing for individuals and families in need, while balancing legal, financial, and community responsibilities.
Studying this course develops knowledge of housing regulations, tenancy management, and community support services. It strengthens organisational and problem-solving skills, enabling professionals to manage housing services effectively and promote sustainable, inclusive communities.
The Social Housing Manager Course has a total study time of 2 weeks, 3 days. Learners can complete the programme at a flexible, self-paced schedule, allowing them to develop comprehensive knowledge of housing management, tenancy support, regulatory compliance, and social housing operations in a way that fits comfortably around their availability and learning needs.
The Social Housing Manager course requirements are suitable for learners interested in housing services, tenancy management, and community support roles. Applicants should have basic communication and organisational skills, empathy, and an understanding of social welfare principles. Access to an internet-enabled device is required for flexible, self-paced online learning.
A Social Housing Manager is responsible for overseeing the management of affordable housing properties, ensuring tenants are supported, properties are maintained, and housing services comply with legal and regulatory standards.
It is suitable for housing officers, property managers, support workers, local authority staff, and anyone aiming to work in social housing or community housing services.
You will learn about tenancy management, housing law, safeguarding, rent collection, tenant engagement, property maintenance coordination, and housing policy compliance.
No, it is suitable for beginners, although experience in housing, customer service, or public sector work is helpful.
It ensures safe, affordable housing is provided, supports vulnerable tenants, and maintains compliance with housing regulations and standards.
Common challenges include managing arrears, tenant disputes, housing shortages, safeguarding issues, and maintaining property standards.
| Social Housing Manager | |||
| Module 01: Introduction to Social Housing | 00:15:00 | ||
| Module 2: Land Law Principles- Rights and Interests | 00:22:00 | ||
| Module 03: Tenant Selection and Tenant Management | 00:28:00 | ||
| Module 04: The Property Management Process | 00:32:00 | ||
| Module 05: Managing Rental Income and Arrears | 00:24:00 | ||
| Module 06: Maintenance, Safety, and Security of Social Housing | 00:32:00 | ||
| Module 07: Resident Involvement in Social Housing | 00:31:00 | ||
| Module 08: Dealing with Anti-Social Behaviours | 00:39:00 | ||
| Module 09: Career Prospects of Social Housing Manager | 00:25:00 | ||
| Mock Exam | |||
| Mock Exam – Social Housing Manager | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Social Housing Manager | 00:20:00 | ||
| Assessment | |||
| Assignment – Social Housing Manager | 2 weeks, 2 days | ||
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