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Store Staff Training

Store Staff Training

10 STUDENTS ENROLLED

Introduction

Store Staff Training or Retail Training is designed to convert more shoppers into customers so the store can exceed sales goals and generate revenue.

Enhance your retail skills to improve your prospects of gaining employment or promotion within the broad field of Retail Industry.

Description

Initially, the Store Staff Training course provides an overview of the Retail Industry and ensures you understand how sales directly related to the amount of time an assistant spends interacting with and serving customers. Understand your customers in more depth, learn how to develop a store arrangement and system that promotes them to stay longer, and spend more on your products.

Additionally, learn to keep existing customers from devising and get introduced to some powerful strategies to boost your sales.c

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

How is the course assessed?

To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion.

While I receive a certificate of completion?

Upon successful completion you will qualify for the UK and internationally-recognised professional qualification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why study this course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge.

The Store Staff Training is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01
Introduction to Retail Management 00:30:00
Handling Merchandise in Retail Management 00:30:00
Module 02
Visual Merchandising 00:15:00
Role of Visual Merchandiser 00:15:00
Structure of Your Business 01:00:00
The Sales Process and Checkout 00:30:00
POS (Point of Sale) Retail System 00:15:00
Module 03
Responsibilities and Requirements 00:15:00
Elements of Visual Merchandising 00:15:00
Visual Merchandising Techniques 00:00:00
Pop-Up Shops and Window Display 00:30:00
Module 04
Understanding Customer Expectations 00:10:00
Customer Value And Satisfaction 00:15:00
Customer Service And Customer Satisfaction In Retailing 00:10:00
Module 05
Provide Customer Service Excellence To The External Customer 00:30:00
Provide Customer Service Excellence To The Internal Customer 00:10:00
Standards of Performance 00:30:00
Module 06
Retail Signage 101 00:15:00
Marketing Your Pop-up Shop 00:15:00
Merchandising Your Store 00:15:00
Mannequins 00:15:00
Dressing Mannequins 00:30:00
Module 07
Fixtures 00:15:00
Floor Layouts and Aisle Spacing 00:15:00
Jewelry Store and Boutiques 00:15:00
Cash Register Area Merchandising 00:15:00
21st Century Merchandising 00:15:00
Surviving in Retail Industry 00:15:00
Effective Inventory Management 01:00:00
Choosing a Retail Store Location 00:30:00
Module 08
Retail Psychology 00:30:00
Manage Your Suppliers 00:30:00
Negotiate The Right Deal With Suppliers 00:30:00
Develop Store Security Procedures 00:15:00
Management Skills For Leading Your Team 00:15:00
Mock Exam
Mock Exam- Store Staff Training 00:30:00
Final Exam
Final Exam- Store Staff Training 00:30:00

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