Section 01: Introduction |
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Introduction and Syllabus |
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00:05:00 |
Section 02: Retail Supply Chain |
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Manufacturers and retailers supply chain processes |
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00:07:00 |
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Similarities & Diiferences in manufacturing Retail Supply Chain Elements |
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00:12:00 |
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Retail as a subset of Retail Management & Retail Supply Chain Planning Executi |
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00:06:00 |
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Strategic Tactical Operational view of Retail Supply chain |
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00:09:00 |
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Retail Supply Chain maturity Conclusion |
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00:04:00 |
Section 03: Category Management |
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Introduction to Category Management |
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00:04:00 |
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Category Management Process Category Definition |
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00:10:00 |
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Category Roles Category Assessment Category Performance Measure |
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00:10:00 |
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Category Strategies & tactics |
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00:10:00 |
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Implementation and Review Enabling components of category management |
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00:06:00 |
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Category captain Challenges in Category Management |
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00:09:00 |
Section 04: Merchandise Budgeting |
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Merchandising benefits and types |
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00:06:00 |
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Merchandise hierarchy Merchandise Forecasting |
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00:08:00 |
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Merchandise Budgeting |
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00:07:00 |
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Open to Buy Control and Conclusion |
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00:08:00 |
Section 05: Assortment and Space Management |
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Introduction benefits and framework of Assortment |
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00:04:00 |
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Assortment strategy Objectives and Assortment Selection Process |
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00:10:00 |
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Assortment Planning Role of IT and Data in Assortment Management |
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00:09:00 |
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Store Clustering Benefits and Types |
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00:05:00 |
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Space Management Benefits Integration with Assortment Stages of Space Planni |
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00:07:00 |
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Planogram Process for planogram management |
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00:13:00 |
Section 06: Retail Pricing Challenges |
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Retail Pricing Challenges |
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00:10:00 |
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Price Elasticity Managing Retail Pricing Life Cycle |
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00:07:00 |
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Retail Promotion Objectives Promotional Measures and KPIs |
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00:07:00 |
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Promotion Tools Decision Points for Retailers while planning Promotions |
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00:09:00 |
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Information used for Planning Promotions Promotion Optimization Process |
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00:08:00 |
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Managing Retail Markdowns |
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00:07:00 |
Section 07: Retail Product Lifecycle Management |
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Product Design Challenges for the Retailer |
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00:08:00 |
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Private Labels Types Advantages Disadvantages |
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00:05:00 |
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Supply chain decisions in private labels |
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00:03:00 |
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Retail Packaging |
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00:07:00 |
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Green Design Packaging |
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00:08:00 |
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Green Design Packaging Continues |
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00:07:00 |
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IT for Retail Product Lifecycle management Conclusion |
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00:08:00 |
Section 08: Retail Distribution Replenishment |
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Retail Distribution Models Retail Replenishment |
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00:06:00 |
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Vendor Managed Inventory its process |
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00:06:00 |
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VMICRP Advantages Cautions |
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00:08:00 |
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CPFR Process |
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00:07:00 |
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Direct Store Delivery Route Accounting Handheld Devices Types of DSD |
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00:06:00 |
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IT for Retail Distribution Replenishment and Conclusion |
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00:04:00 |
Section 09: Retail Logistics |
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Transport Planning Legs in transportation |
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00:04:00 |
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Transportation Planning Drivers Tools |
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00:12:00 |
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Transportation constraints Transportation Execution Process |
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00:07:00 |
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Transportation Cycle IT for transport management |
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00:08:00 |
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Measures of Transport Management Green transport |
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00:04:00 |
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Retail Warehousing Overview and Functions |
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00:09:00 |
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Value added services of a retail warehouse Cross docking introduction |
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00:04:00 |
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Cross docking Types applications advantages working |
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00:09:00 |
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Why inventory cost of inventory inventory pyramid |
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00:07:00 |
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Factors to consider to decide on inventory measures of inventory conclusion |
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00:07:00 |
Section 10: Retail Supplier Relationship Management |
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Important concepts Supplier Relationship Management Process |
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00:08:00 |
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Merchandise Procurement Decisions Procurement Process |
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00:07:00 |
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Merchandise Procurement Decisions Procurement Process Continue |
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00:08:00 |
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Global Sourcing Pros and Cons |
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00:06:00 |
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Major Processes in Global Sourcing |
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00:08:00 |
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Sourcing Conclusion |
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00:11:00 |
Section 11: Retail Customer Relationship Management |
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Introduction Retail Customer Service Customer Service Mix |
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00:08:00 |
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Customer Service Pyramid Customer Service over Retail Life cycle |
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00:07:00 |
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Ways to improve Customer Service for a Retailer |
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00:09:00 |
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Order Management Process Concept of Perfect Order |
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00:06:00 |
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Multi Channel Retailing |
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00:09:00 |
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Retail Returns Reverse Logistics |
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00:08:00 |
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Reverse Logistics process |
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00:11:00 |
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Retail Loyalty Programmes |
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00:08:00 |
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Retail kiosk advanced payment technologies conclusion |
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00:09:00 |
Section 12: Managing Supply Chain of Different Retail Formats |
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Types of Retailer Organised B2C Retail Format examples |
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00:05:00 |
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Cash carry Retailing Rural Retailing |
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00:06:00 |
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Cash carry Retailing Rural Retailing Continue |
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00:08:00 |
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Airport Retailing Non Store based Retail Formats Online Shopping |
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00:07:00 |
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Airport Retailing Non Store based Retail Formats Online Shopping Continue |
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00:08:00 |
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Service Retailing Banking Courier and Conclusion |
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00:09:00 |
Section 13: Apparel Footwear Retailing Supply Chain |
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Understanding development process supply chain characteristics |
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00:13:00 |
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Pre pack Planning |
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00:05:00 |
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Apparel retail Supply Chain Innovations |
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00:11:00 |
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Footwear retailing Supply Chain Drivers |
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00:09:00 |
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Case study of Khadims Footwear Conclusion |
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00:08:00 |
Section 14: Information Technology for Retail |
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Retail Technology maturity Model Need for IT in retail |
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00:09:00 |
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Barcoding RFID |
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00:10:00 |
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Retail ERP |
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00:08:00 |
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Retail Analytics |
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00:06:00 |
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POS Systems Mobile Applications |
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00:04:00 |
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POS Systems Mobile Applications Continued |
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00:09:00 |