Travel Agent and Consultant Training |
Module 01: Introduction to Travel and Tourism |
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Module 01: Introduction to Travel and Tourism |
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00:13:00 |
Assessment Module 01 |
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Module 01 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 02: Tourism Products and Services |
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Module 02: Tourism Products and Services |
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00:13:00 |
Assessment Module 02 |
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Module 02 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 03: Tour Operating and Travel Retailing |
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Module 03: Tour Operating and Travel Retailing |
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00:14:00 |
Assessment Module 03 |
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Module 03 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 04: Marketing in Travel and Tourism |
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Module 04: Marketing in Travel and Tourism |
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00:10:00 |
Assessment Module 04 |
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Module 04 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 05: Developing Communication Skills |
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Module 05: Developing Communication Skills |
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00:12:00 |
Assessment Module 05 |
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Module 05 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 06: Customer Service and Satisfaction |
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Module 06: Customer Service and Satisfaction |
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00:08:00 |
Assessment Module 06 |
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Module 06 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 07: Customer Relationship Management (CRM) |
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Module 07: Customer Relationship Management (CRM) |
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00:14:00 |
Assessment Module 07 |
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Module 07 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 08: Human Resource Management in Travel Industry |
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Module 08: Human Resource Management in Travel Industry |
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00:13:00 |
Assessment Module 08 |
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Module 08 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 09: Crisis and Visitor Attraction Management |
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Module 09: Crisis and Visitor Attraction Management |
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00:20:00 |
Assessment Module 09 |
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Module 09 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 10: Transport Management Procedure |
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Module 10: Transport Management Procedure |
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00:14:00 |
Assessment Module 10 |
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Module 10 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 11: Sustainable Tourism |
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Module 11: Sustainable Tourism |
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00:10:00 |
Assessment Module 11 |
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Module 11 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 12: Public Awareness Campaigns |
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Module 12: Public Awareness Campaigns |
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00:11:00 |
Assessment Module 12 |
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Module 12 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Module 13: Brexit and its Impact on Tourism Industry |
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Module 13: Brexit and its Impact on Tourism Industry |
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00:26:00 |
Assessment Module 13 |
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Module 13 Final Quiz Exam – Travel Agent and Consultant Training |
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00:10:00 |
Recommended Materials |
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Recommended Readings – Travel Agent and Consultant Training |
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3 days, 4 hours |
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Workbook – Travel Agent and Consultant Training |
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1 week, 2 days |
Optional Assignment |
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Optional Assignment – Travel Agent and Consultant Training |
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3 days, 4 hours |