Quality Management develops systematic processes to maintain standards, improve performance, reduce errors, and ensure customer satisfaction. Learn principles, auditing methods, continuous improvement strategies, and effective leadership practices for consistent success.
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1 Year Access 
Level 4
19 Students 
1 week 
Enroll in the Quality Management course to master Quality Assurance, Quality Control, and ISO Standards for achieving high Performance Quality in organizations. This program emphasizes Audit Compliance, Continuous Improvement, and Lean Management techniques to enhance operational efficiency and reduce errors. It builds strong foundations for modern quality-driven industries and professional excellence.
Module-based learning in Quality Management covers Process Improvement, Quality Measurement and Improvement, and Six Sigma methodologies for effective Defect Reduction. It strengthens Performance Quality through Continuous Improvement and Lean Management practices. Students gain practical skills in identifying inefficiencies and applying ISO Standards to improve organizational quality systems and operational excellence.
The curriculum also includes Total Quality Management, Supply Chain Management, and Quality Audits to ensure strong Audit Compliance. Learners understand Customer Expectations and Needs while applying Quality Assurance principles. The program integrates Continuous Improvement strategies to enhance organizational Performance Quality and prepare professionals for real-world quality management challenges effectively industry standards.
Learners complete an assignment and can take a mock exam to practice and improve their understanding before the final multiple-choice exam. Tutors provide personalised feedback on the assignment. The final exam is automatically marked, and learners must achieve at least 60% to receive a CPD-certified certificate.
After completing the Quality Management course assessment, you will be eligible to receive a CPD-accredited certificate worth £9 from One Education to demonstrate your achievement.
The certificate is also available as a printed hard copy delivered by post for £15.
Quality Licence Scheme Endorsed Certificate
Learners also have the option to order a Quality Licence Scheme (QLS) Endorsed Certificate as additional proof of achievement. The QLS Endorsed Certificate can be delivered by post for £89, with an additional £10 postage charge for international students.
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Why Study This Quality Management Course? Quality management is essential for ensuring products and services consistently meet customer expectations, regulatory standards, and organisational requirements across all industries.
Studying this course develops skills in quality control, process improvement, and performance evaluation. It strengthens analytical and problem-solving abilities, enabling professionals to enhance efficiency, reduce errors, and drive continuous improvement within organisations.
The Quality Management Course has a total study time of 1 week. Learners can complete the programme at a flexible, self-paced schedule, allowing them to develop essential knowledge of quality assurance principles, continuous improvement methods, and performance management practices in a way that fits comfortably around their availability and learning needs.
The Quality Management course requirements are suitable for learners interested in improving organisational processes, standards, and performance outcomes. Applicants should have basic analytical skills, attention to detail, and an understanding of workplace operations. Access to an internet-enabled device is required for flexible, self-paced online learning.
It includes quality control, assurance processes, standards, audits, and continuous improvement methods.
It is ideal for managers, engineers, supervisors, and anyone involved in product or service quality.
No, beginners can join, though basic business or industry knowledge is helpful.
You’ll learn quality inspection, process improvement, problem-solving, and compliance with standards.
It is offered online, in classrooms, or through blended learning depending on the provider.
| Module 01: Introduction to Quality Management | |||
| Introduction to Quality Management | 00:26:00 | ||
| Module 02: Total Quality Management | |||
| Total Quality Management | 00:17:00 | ||
| Module 03: Quality Measurement and Improvement | |||
| Quality Measurement and Improvement | 00:25:00 | ||
| Module 04: Quality Control | |||
| Quality Control | 00:13:00 | ||
| Module 05: Understanding Customer Expectations and Needs | |||
| Understanding Customer Expectations and Needs | 00:16:00 | ||
| Module 06: Six Sigma | |||
| Six Sigma | 00:21:00 | ||
| Module 07: Supply Chain Management | |||
| Supply Chain Management | 00:25:00 | ||
| Module 08: Quality Audits | |||
| Quality Audits | 00:16:00 | ||
| Mock Exam | |||
| Mock Exam – Quality Management | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Quality Management | 00:20:00 | ||
| Assignment | |||
| Assignment – Quality Management | 2 days, 21 hours | ||
| Recommended Materials | |||
| Workbook – Quality Management | 4 days, 7 hours | ||
| Order Your Certificate | |||
| Order Your Certificate QLS | 00:00:00 | ||
