CRM Specialist Training

CRM Specialist

Learning Outcome

Description

Get the most upgraded lessons about  CRM Specialist from One Education. With the latest materials suggested by the industry experts, we have made this course with profound knowledge about site management. Enrol now and enjoy your learning in an articulated way.

Like all the courses of One Education, this CRM Specialist course is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very easily.

The amazing part is, after purchasing a course from One Education, you get complete 1-year access with tutor support. 

Also, our expert instructors are always available to answer all your questions and make your learning experience exquisite.

After completing the CRM Specialist, you will instantly get an e-certificate that will help you get jobs in the relevant field and will enrich your CV.

If you want to learn about this topic and achieve certifications, you should consider this Cyber Security & Ethical Hacking from One Education.

There are no hidden fees or exam charges. We are very upfront and clear about all the costs of the course. 

BENEFITS OF STUDYING CRM SPECIALIST:

  • 24/7 access to the course for 12 months
  • No hidden fees or exam charges
  • Quality Licence Scheme endorsed a certificate on successful completion
  • Full Tutor support on weekdays (Monday – Friday)
  • Efficient exam system
  • Improve your chance of gaining skills and better earning potential.

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Text-based study materials

Certificate Of Achievement

CPD QS Accredited Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD QS Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.

Why Study This Course

Whether you’re an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and a Certificate of Achievement.

Who Is This Course For?

This CRM Specialist course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this field then the CRM Specialist course is for you.

Requirements

The CRM Specialist course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Course Curriculum

Module 01: Introduction to Customer Relationship Management (CRM)
Introduction to Customer Relationship Management (CRM) 00:22:00
Module 02: CRM Fundamentals
CRM Fundamentals 00:22:00
Module 03: CRM Strategies
CRM Strategies 00:33:00
Module 04: Data Analysis in CRM
Data Analysis in CRM 00:28:00
Module 05: CRM Databases
CRM Databases 00:21:00
Module 06: Deepening Customer Relationship
Deepening Customer Relationship 00:23:00
Module 07: Handling Customer Complaints
Handling Customer Complaints 00:20:00
Module 08: Future of CRM
Future of CRM 00:25:00
Module 09: Business Writing Skills
Business Writing Skills 00:42:00
Module 10: Communication Skills
Communication Skills 00:27:00
Module 11: Business Telephone Skills
Business Telephone Skills 00:21:00
Module 12: Customer Service
Customer Service 00:18:00
Order Your Certificate
Order Your Certificate Now 00:00:00
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