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  • 478 Students

  • Certified

Learning Outcome


Did you know that approximately 64% of the UK workforce consider themselves as lone workers? Lone working simply means working in an environment where you are alone with a customer, visitor or member of the public. Working alone means that you are more likely to face situations where your safety may be put at risk, which is why it is important to be prepared and well-educated on the precautions that must be taken to avoid challenging scenarios.

The Introduction to Personal Safety for Lone Workers training course is designed to equip you with the skills and practical knowledge to deal with aggressive behaviour from customers and avoid challenging situations. It applies to professionals from all industries and sectors, from social workers to retail assistants.

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials

Will I Receive a Certificate of Completion?

Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15.

Why Study This Course

This course is ideal for professionals whose work often involves being alone with customers and members of the public. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace.

Career Path

On successful completion, you will have the necessary skills, confidence and practical knowledge to protect your personal safety and avoid risky situations when working alone. You will gain valuable skills which can be applied, but is not limited to, the following professions:

  • Community Carer
  • Night Time Petrol Station Assistant
  • Retail Assistant
  • District Nurse

Course Curriculum

Introduction to Personal Safety for Lone Workers 00:45:00
Introduction to Personal Safety for Lone Workers
Module 1: Lone Worker Personal Safety: The Basics
Module 2: The Law: Responsibilities
Module 3: Assessing the Risks
Module 4: Personal Safety Solutions
Module 5: Practical Tips to Avoid Conflict
Module 6: Reporting and Recording Incidents

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  • 1 year
  • Number of Units1
  • Number of Quizzes0
  • 45 minutes


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