NCFE Level 2 Certificate in Principles of Business Administration
NCFE Level 2 Certificate in Principles of Business Administration
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PRIVATE COURSE 
1 Year Access 
Level 2 - Certificate
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Overview
If you’re an aspiring entrepreneur or business leader, our NCFE Level 2 Certificate in Principles of Business Administration is a great place to get yourself started. This qualification will prepare you for the next steps in business administration, building your confidence to become the best you can be.
The NCFE Level 2 Certificate in Principles of Business Administration is your one way stop to success. It is regulated by Ofqual, a leading regulatory body in the UK, ensuring that you receive quality education and gain valuable experiences. Trust us with your development, and let us guide you through administrative services, employer organisations, and everything crucial to take yourself to the next step. We will do our utmost best to help you develop solid communication and critical thinking skills, which will undoubtedly help you in various contexts.
The NCFE Level 2 Certificate in Principles of Business Administration will be your best friend throughout your learning journey. Grasp in-depth knowledge of business administration from the very best, and equip yourself with a valuable certificate to climb your way up the corporate ladder.
So, enrol immediately and show the business world what you’ve got!
What You'll Learn
- Understand the fundamental principles of providing administrative services.
- Know about crucial principles of business document production and information management.
- Get extensive communication skills in the business environment.
- Develop firm confidence.
- Obtain remarkable critical thinking abilities.
- Learn how to develop working relationships with colleagues and much more.
Guided Learning Hours
The Guided Learning Hours is an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study or any other form of participation in education or training, including assessment, which takes place as directed by – but not under the immediate guidance or supervision of – a lecturer, supervisor, Tutor or other appropriate providers of education or training.
Guided Learning Hours for this qualification is 155 hours.
Total Qualification Time
Total Qualification Time is the number of notional hours, which represents an estimate of the total amount of time that could reasonably be expected to be required for a learner to achieve and demonstrate the achievement of the level of attainment necessary for the award of a qualification.
The Total Qualification Time for this qualification is 170 hours.
Method of Assessment
The NCFE Level 2 Certificate in Principles of Business Administration is internally assessed and externally moderated.
Learners must create a portfolio of evidence generated from appropriate assessment tasks, which demonstrates achievement of all the learning outcomes associated with each unit. Upon completing each unit, learners must declare that the work produced is their own, and the Assessor will countersign this.
Internally assessed work will be completed by the learner following the qualification specification.
Who is this course for?
- Individuals who wish to learn the vital skills needed in a business setting
- Individuals who want to prepare themselves for a career in business
- Individuals who wish to obtain an education at a higher level
Requirements
This Business Administration qualification is designed for learners aged 19 and above.
There are no specific recommended prior learning requirements for this qualification. However, learners may find it helpful if they’ve already achieved a Level 1 qualification.
Career Path
This qualification can lead you to a successful career in business administration and help you get further higher education qualifications.
FREQUENTLY ASKED QUESTIONS
To learn about what each qualification means, please check out this file.
To learn about the differences between Award, Diploma and Certificate, please read this file.
After enrolling, you will receive your log in details for our learning platform. Here you will find the resources, guidance, assignments and tips you need to succeed with your studies. You will get dedicated support from a student mentor who will provide you with the tips and guidance throughout the course. The mentor will guide you in understanding the guidance, learning outcomes and assessment criteria for the course and will also suggest additional study materials so that you can study the topics thoroughly. You will have a clear understanding of the requirements of each unit for getting qualified. You can contact with the mentor through email any time. After submitting all the assignments, you will get detailed feedback from our qualified assessor, if needed. It will help you prepare in the best possible way and find out any flaws that can prevent you getting qualified.
Yes, all the costs are included in the price. However, you may have to pay some extra for certain condition and qualification.
Yes. As well as being accredited by an industry leading Institute, your course is also regulated and approved by Ofqual, the governing body for Qualifications in the UK. This means you can study any of our courses safe in the knowledge that upon completion of your studies you will receive a certificate of your educational achievement which will be recognised globally.
To learn about the difference between CPD course and Regulated Qualification, please read this file.
UCAS points (also known as UCAS Tariff points) are a way of measuring the relative value of all post-16 qualifications in the UK.
Course Curriculum
| Induction Form | |||
| Induction Form | 00:05:00 | ||
| Registration entry Form | |||
| Registration Entry Form | 00:05:00 | ||
| Unit 1: Principles of Providing Administrative Services | |||
| Support Materials | |||
| 1. Different Types of Meetings | 00:00:00 | ||
| 2. Providing Administrative Support for Meetings | 00:00:00 | ||
| 3. Steps Involved in Organising a Meeting | 00:00:00 | ||
| 4. Different Types of Business Travel and Accommodation | 00:00:00 | ||
| 5. Confirming Instructions and Requirements and Keeping Records for business Travel and Accommodation | 00:00:00 | ||
| 6. Features of Hard Copy and Electronic Diary Systems | 00:00:00 | ||
| 7. Managing a Diary System | 00:00:00 | ||
| 8. Importance of Obtaining Correct Information When Making Diary Entries | 00:00:00 | ||
| 9. Different Types of Office Equipment and Their Uses | 00:00:00 | ||
| 10. Using Office Equipments Effectively | 00:00:00 | ||
| 11. Types of Mail Services Used in Business Organisations | 00:00:00 | ||
| 12. Customer Service in a Business Environment | 00:00:00 | ||
| Assignment | |||
| Assignment | 00:00:00 | ||
| Unit 2: Principles of Business Document Production and Information Management | |||
| Support Materials | |||
| The Essential Requirements of Business Documents | 00:00:00 | ||
| The Distribution of Business Documents | 00:00:00 | ||
| Managing Information in Business Organisations | 00:00:00 | ||
| Different Types of Information Communication Technology | 00:00:00 | ||
| Different Types of Business Documents | 00:00:00 | ||
| Checking the Accuracy of Business Documents | 00:00:00 | ||
| Unit 3: Understand Communication in a Business Environment | |||
| Support Materials | |||
| The Importance of Using Correct Grammar | 00:00:00 | ||
| Non-Verbal Communication | 00:00:00 | ||
| Communication Requirements of Different Audiences | 00:00:00 | ||
| Communication Methods in a Business Environment | 00:00:00 | ||
| Unit 4: Understand Employer Organisations | |||
| Support Materials | |||
| 1. Differences Between the Private Sector, Public Sector and Voluntary Sector | 00:00:00 | ||
| 2. Different Organisational Structures | 00:00:00 | ||
| 3. Features of Different Types of Legal Structures for Organisations | 00:00:00 | ||
| 4. Internal and External Influences on Organisations | 00:00:00 | ||
| 5. Analysing Organisational Environment | 00:00:00 | ||
| 6. Organisational Change | 00:00:00 | ||
| Unit 5: Understand How to Develop Working Relationships With Colleagues | |||
| Support Materials | |||
| 1. Effective Team Work | 00:00:00 | ||
| 2. Feedback Communication | 00:00:00 | ||
| 3. Conflict Management Techniques to Resolve Team Conflicts | 00:00:00 | ||
| 4. How to be a Buddy to a Colleague | 00:00:00 | ||
| 5. Techniques to Establish Rapport with a Buddy | 00:00:00 | ||
| Unit 19: Principles of Marketing Theory | |||
| Support Materials | |||
| 1. Market Segmentation Importance of Defining and Difference between Market Segments and Customer Classifications | 00:00:00 | ||
| 2. Cluster Customers With Similar Characteristics | 00:00:00 | ||
| 3. How a Range of Products May Appeal to Different Market Segments | 00:00:00 | ||
| 4. Valid and Reliable Marketing Data to Segmenting the Market | 00:00:00 | ||
| 5. Marketing Data Collection Methods | 00:00:00 | ||
| 6. Customer Relationship Management (Crm) Activities and Systems | 00:00:00 | ||
| 7. Role of Marketing in Enhancing the Sale of Products and or Services | 00:00:00 | ||
| 8. Significance of Customer Loyalty to the Achievement of Marketing Objectives | 00:00:00 | ||
| 9. Marketing Key Performance Indicators and Factors of Assessing the Cost and Value of Marketing Activities | 00:00:00 | ||
| 10. Significance of Brand and Reputation to Sales Performance | 00:00:00 | ||
| 11. Scope and Purpose of Socially Responsible Marketing | 00:00:00 | ||
| 12. Importance of Involving Stakeholders in Socially Responsible Marketing Activities | 00:00:00 | ||
| 13. How Core Values Are Expressed Through Coherent Branding and Chosen Communication Methods | 00:00:00 | ||
| 14. The Requirements of Socially Responsible Marketing Campaigns | 00:00:00 | ||
| Assignment | |||
| Assignment | 00:00:00 | ||
| Unit 20: Principles of Digital Marketing | |||
| Support Materials | |||
| 1. Introduction to Digital Marketing | 00:00:00 | ||
| 2. Digital Marketing Strengths and Weaknesses | 00:00:00 | ||
| 3. Legal Requirements and Digital Marketing | 00:00:00 | ||
| 4. SEO Pros and Cons | 00:00:00 | ||
| 5. Internet Facilities for Targeted Information | 00:00:00 | ||
| 6. Digital Marketing Devices and Messages | 00:00:00 | ||
| 7. CRM System and Digital Technologies | 00:00:00 | ||
| 8. Tailoring Messages and the Potential for Marketing to Social Network | 00:00:00 | ||
| Additional Support Materials | |||
| Features and Benefits | 00:00:00 | ||
| Learner’s Evidence Tracking Log | 00:00:00 | ||
| Submit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration | |||
| Submit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration | 00:00:00 | ||
| Resubmit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration | |||
| Resubmit Your Assignments – NCFE Level 2 Certificate in Principles of Business Administration | 00:00:00 | ||
| End of Course Questionnaire | |||
| End of Course Questionnaire | 00:00:00 | ||
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