Induction Form |
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Induction Form |
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Registration Entry Form |
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Registration Entry Form |
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Unit 01: Organisational Planning and Processes |
Lo1: Be Able to Plan and Organise Work and Review Processes Within the Organisation |
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01. Taking Responsibility for Initiating and Completing Tasks |
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02. Managing Priorities and Time in Order to Successfully Meet Deadlines |
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03. Communicating Appropriately and Managing the Expectations of Colleagues |
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04. Reviewing Processes and Making Suggestions for Improvements to Working Practice |
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05. Strategic Approach to Improve the Accounts Payable Management Process |
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Lo2: Be Able to Manage Resources Within an Office Environment |
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01. Maintenance of Office Resources and Effective Relationships with Suppliers |
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02. Providing Administrative Services Document Production |
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03. Providing Administrative Services Use of Email Software |
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Lo3: Be Able to Prepare and Organise Meetings |
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01. How to Select a Meeting Venue and Carry Out a Risk Assessment |
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02. Necessary Meeting Documents and Special Requirements of Attendees |
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03. The Legal Requirements of Formal Minutes Taking |
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04. Distributing Minutes and Carrying Out Follow-up Actions |
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Lo4: Be Able to Prepare and Organise Events |
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01. Venue Requirements and Layout and Resource Management for an Event |
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02. Distributing Pre-event Documentation and Considering Special Requirements of Event Attendees |
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03. Post-Event Actions and Follow-up Actions |
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Lo5: Be Able to Organise Logistics |
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01. Researching and Selecting the Right Supplier for Delivering Services within Budget |
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02. Understanding and Taking Responsibility for Logistics |
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03. Keeping Appropriate Records of Logistics Arrangements |
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Unit 02: Legislation, Structure and Finance in a Business Environment |
Lo1: Understand Organisational Purpose and Structure |
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01. Vision, Values and Purpose of the Organisation |
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02. Impact of Political, Economic, Socio-Cultural, Environmental and other External Influences on Organisation’s Goals |
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03. Strategic Analysis Tools |
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04. Organisational Structure |
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Lo2: Understand Law, Regulations and Policies That Apply to Their Organisation and Role |
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05. Legal Obligations of Different Types of Businesses |
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06. Legal Obligations of the Employer for Health and Safety in the Workplace |
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07. Impacts of Equality, Diversity and Inclusion |
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08. Rquirements of Data Protection, Copyright and Intellectual Property Legislation Relating to Document Production |
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09. Compliance to the Policies and Procedures of the Organisation and Ensuring Data Protection for Sending Emails and Attachments |
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Lo3: Understand the Principles of Managing Change |
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10. Need for Change and the Consequences of Not Implementing Change |
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11. Importance of Effective Leadership When Implementing Change |
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12. Change Management Models |
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13. Different Types of Barriers to Change and How to Deal With These Topics to Be Covered |
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14. Change Management Projects |
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Lo4: Understand the Principles of Business Finance |
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15. Principles of Business Finance |
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Unit 03: Communication in a Business Environment |
Lo1: Be Able to Manage Stakeholder Relationships |
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1. Stakeholder Identification and Their Relationship with the Organisation |
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2. Managing and Working Together with Stakeholders |
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3. Communication and Relationship Development with Internal and External Stakeholders |
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Lo2: Be Able to Communicate Effectively |
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1. Various Methods for Effective Communication in Business |
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2. The Style and Content of Communication According to the Audience |
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3. Appropriate Response in Accordance with Organisational Policies and Standards |
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4. Different Tools and Channels of Social Media for Business Use |
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5. How to Plan and Create a Social Media Campaign for Your Business |
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Unit 04: Decision Making and Problem-solving in a Business Environment |
Lo 1: Know How to Make Effective Decisions |
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1. Defining the Objectives, Scope and Success Criteria of the Decisions to be Taken in a Business |
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2. The Potential Impact of Various Options in Decision Making |
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3. Making Effective Decisions Based on Sound Reasoning |
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4. Considering the Views of Others and Seeking Advice During Decision Making |
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5. Why Decisions should Align with Business Objectives, Values and Policies |
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6. How to Communicate the Outcome of a Decision in an Appropriate Way |
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7. How to Manage Challenging Situations in a Professional Way |
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Lo 2: Be Able to Resolve Business Problems |
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1. How to Identify the Nature, Likely Cause and Implications of Problems in Business |
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2. Resolving Business Problems with Good Judgement |
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3. Resolving Complaints in an Effective and Timely Manner |
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4. Considering the Views of Others When Solving a Problem |
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Unit 05: It Skills for Business |
Lo1: Be Able to Use It Software to Create, Format and Present Documents |
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1. Techniques for Editing Information |
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2. Document Formatting |
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3. Organise Large Documents |
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4. Create and Modify Columns, Tables and Forms to Organise Information |
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5. Select and Use Appropriate Templates |
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6. Checking and Making Corrections Using Tools |
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Lo2: Be Able to Use Email Software Effectively |
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7. Use Email Software Effectively |
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8. Organise, Store and Archive Email Messages Effectively |
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9. Send Email Messages to Individuals and Groups |
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10. Use an Address Book to Organise Contact Information |
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11. Use Email Software Tools and Techniques to Automate Responses |
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12. Email Software to Manage Meetings and Calendar (Part-1) |
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Lo3: Be Able to Use a Spreadsheet to Enter, Edit and Organise Numerical and Other Data |
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13. Data Entry and Structure in Spreadsheet |
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14. Combine and Link Data From Different Sources |
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15. Analysing Data and Functions |
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16. Edit & Format a Spreadsheet |
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17. Generate, Develop and Format Charts and Graphs |
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18. Detect and Correct Errors in Formulas |
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Lo4: Be Able to Enter, Edit and Organise Structured Information in a Database |
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19. Database Tools and Techniques and Use of It Tools |
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20. Create and Run Database Queries |
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21. Database Planning Process & Activities Overview (part-1) |
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Lo5: Be Able to Perform Financial Processes Using It Packages and Systems Relevant to the Organisation |
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22. Organisation’s Financial Processes for Sales Invoicing, Purchasing, Payments and Receipts |
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23. Financial Processes |
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24. Managing Financial Records in an Electronic Environment |
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Lo6: Be Able to Contribute to the Development of the Organisation’s Administrative Systems |
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25. Produce a Range of Documents and Records |
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26. Improving Record Keeping System |
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27. A Suitable Format to Present a Business Proposal |
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28. Reviewing and Correcting the Errors |
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29. Maintain Accessible Filing Systems and Records |
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30. Manage Confidential Information in Compliance With Organisational Procedures |
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Unit 06: Project Management Skills for Business |
Lo 01: Understand How to Manage a Project Using Relevant Project Management Principles and Tools |
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1. The Features of a Project Business Case |
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2. Explain the Stages of a Project Lifecycle |
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3. The Roles of People Involved in a Project |
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4. Various Aspects of a Project Plan |
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5. Project Planning and Management Tools |
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Lo 02: Be Able to Scope and Plan a Project Using Relevant Project Management Principles and Tools |
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1. Project Management Principles |
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2. Project Management Methodologies |
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3. Scope, Purpose and Stakeholders of a Project |
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4. Planning Required Resources and Developing a Project Plan |
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Lo 03: Be Able to Manage a Project |
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1. Implementing Plans within Agreed Budget |
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2. Measure Project Progress |
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3. Project Revision |
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4. Reviewing and Revising Plans in Accordance with Project Objectives and Identified Risks |
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5. Keeping Stakeholders Up-to-date with Project Progress |
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Lo 04: Be Able to Evaluate a Project |
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1. Evaluating the Success of a Project |
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Unit 07: Development of Self and Others |
LO1: Be able to manage personal and professional development |
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1. Assessing Personal and Professional Development Needs. |
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2. Getting Performance Feedback |
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3. Planning, Executing, Reviewing and Revising Personal & Professional Development |
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LO2: Be able to contribute to team cohesion and productivity |
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1. Demonstrating Necessary Level of Expertise |
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2. Ways to Continuously Improve Work |
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3. Becoming a Role Model_ Coach and Share Your Area of Expertise with Others |
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4. Sharing Administrative Best Practices across the Organisation |
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LO3: Be able to use interpersonal skills to build and maintain positive working relationships |
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1. Positive Working Relationships within Own Team and across the Organisation |
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2. Demonstrating the Ability to Influence and Challenge Appropriately |
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Submit Your Assignments – NCFE Level 3 Diploma for Business Administrators |
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Submit Your Assignments – NCFE Level 3 Diploma for Business Administrators |
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Resubmit Your Assignments – NCFE Level 3 Diploma for Business Administrators |
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Resubmit Your Assignments – NCFE Level 3 Diploma for Business Administrators |
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End of Course Questionnaire |
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End of Course Questionnaire |
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