Induction Form | |||
Induction Form | 00:05:00 | ||
Registration Entry Form | |||
Registration Entry Form | 00:05:00 | ||
Unit 01: Business Culture and Responsibilities | |||
Unit Info and Assessment Criteria | |||
Unit 01 Business Culture and Responsibilities | 00:00:00 | ||
Support Materials | |||
Risks in a Business Environment | 00:00:00 | ||
Maintaining Security and Confidentiality in a Business Environment | 00:00:00 | ||
Improving Sustainability Within a Business Environment | 00:00:00 | ||
Diversity within a Business Environment | 00:00:00 | ||
Assessing the Impact and Likelihood of the Risk and Ways to Minimise | 00:00:00 | ||
Unit 02: Deliver Customer Service in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 02 Deliver Customer Service in a Business Environment | 00:00:00 | ||
Support Materials | |||
Ways to Provide Added Value for Customers | 00:00:00 | ||
Monitorig and Reviewing Customer Service | 00:00:00 | ||
Delivering Effective Customer Service | 00:00:00 | ||
Constraints in Carrying out Added Value Interactions | 00:00:00 | ||
Added Value and Customer Service | 00:00:00 | ||
Unit 03: Produce Documents in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 03 Produce Documents in a Business Environment | 00:00:00 | ||
Support Materials | |||
Unit 03 Produce Documents in a Business Environment | 00:00:00 | ||
LO 1 Different Documents and Formats That Can Be Used to Present Information | 00:00:00 | ||
LO 2 Requirements for Documents | 00:00:00 | ||
LO 3 Producing Documents to Meet Requirements | 00:00:00 | ||
Unit 04: Solve Problems in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 04 Solve Problems in a Business Environment | 00:00:00 | ||
Support Materials | |||
Solving a Business Problem | 00:00:00 | ||
Identifying a Solution to a Business Problem | 00:00:00 | ||
Evaluation of Success of a Problem-solving Plan | 00:00:00 | ||
Developing a Problem-Solving Plan | 00:00:00 | ||
Unit 05: Work With Others in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 05 Work With Others in a Business Environment | 00:00:00 | ||
Support Materials | |||
Team Dynamics | 00:00:00 | ||
Roles Within an Organisation | 00:00:00 | ||
Feedback | 00:00:00 | ||
Conflict | 00:00:00 | ||
Unit 06: Communicate in a Business Environment | |||
Unit Info and Assessment Criteria | |||
Unit 06 Communicate in a Business Environment | 00:00:00 | ||
Support Materials | |||
Written Communication | 00:00:00 | ||
Written and Verbal Communication in a Business Environment | 00:00:00 | ||
Verbal Communication and Body Language | 00:00:00 | ||
Evaluating Communication in a Business Environment | 00:00:00 | ||
Assignment Submission Guideline | |||
Assignment Submission Guideline | 00:00:00 | ||
Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Enterprise | |||
Submit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Enterprise | 00:00:00 | ||
Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Enterprise | |||
Resubmit Your Assignments – NCFE Level 3 Diploma in Skills for Business: Enterprise | 00:00:00 | ||
End of Course Questionnaire | |||
End of Course Questionnaire | 00:00:00 |
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