Quality Management

Reinforce quality maintenance expertise to help your organisation become the finest in the industry.

Quality Management

Learning Outcome


Learn to make Quality the priority in your organisation by taking our Quality Management course and enhancing your advanced skills. A company or business can only continue to adapt or improve when it measures the Quality of its business and acts on its findings. We can coach you to provide an excellent level of Quality Control and Management in any environment. Our online modules contain information and exercises to reinforce the learning principles given and will ensure that you can apply your knowledge and practises to the workplace immediately.    

This innovative Quality Management training package contains a definition of “Quality” and explains its positive effects on revenue and reputation. We’ll then teach you how to measure Quality in quantitative terms, measure it and control its presence in the business. This will naturally progress into an explanation of the “Six Sigma” technique and an understanding of the Supply Chain process. On finishing the course, you will be proficient to run Quality Audits and drive your company to greatness in the marketplace.

Course design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

Who is This Course for?

This course is mostly aimed at those individuals who want to perform Quality Control at their workplace or are in training to be a Quality Manager. 

Certificate of Achievement

Endorsed Certificate of Achievement from the Quality Licence Scheme

After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £89. There is an additional £10 postage charge for international students.

CPD Certification from One Education

After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from One Education as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.


This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information, please visit the Learner FAQs on the Quality Licence Scheme website.

Method of Assessment

To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed, and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate.

In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance.

Why study this course

Whether you’re an existing practitioner or aspiring expert, this course will enhance your expertise and boost your CV with key skills and a certified competence attesting to your knowledge.

Quality Management is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Career Path

This course is intended for those wanting to become Quality Managers or use the associated process in their workplace. As such, it covers the following careers and roles:

  • Quality Manager
  • Performance Manager
  • Change Manager
  • HR Manager 
  • Business Owner

Course Curriculum

Module 01: Introduction to Quality Management
Introduction to Quality Management 00:26:00
Module 02: Total Quality Management
Total Quality Management 00:17:00
Module 03: Quality Measurement and Improvement
Quality Measurement and Improvement 00:25:00
Module 04: Quality Control
Quality Control 00:13:00
Module 05: Understanding Customer Expectations and Needs
Understanding Customer Expectations and Needs 00:16:00
Module 06: Six Sigma
Six Sigma 00:21:00
Module 07: Supply Chain Management
Supply Chain Management 00:25:00
Module 08: Quality Audits
Quality Audits 00:16:00
Mock Exam
Mock Exam – Quality Management 00:20:00
Final Exam
Final Exam – Quality Management 00:20:00
Assignment – Quality Management 2 days, 21 hours
Recommended Materials
Workbook – Quality Management 4 days, 7 hours
Order Your Certificate
Order Your Certificate QLS 00:00:00

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