5. Create a Marketing Plan
Once you think you’re ready to start accepting customers for your cleaning business, it’s time to create your marketing plan to start attracting clients. Marketing is a vital part of how to start a cleaning business and will ensure that you never need to worry about lining up work for yourself or your staff.
First of all, you need to decide who you are going to target. This will depend on what type of cleaning business you have chosen to set up, so look at whether you are targeting individuals or businesses with your cleaning offering. Depending on who you are targeting, you will need to alter your marketing message and the services you offer. If you’re a domestic cleaning business, you will want to highlight how your cleaning services will save the customer time and effort, all while leaving their home looking clean and tidy. However, for commercial cleaning jobs, you’ll want to highlight that your cleaning services will leave their workplace looking clean, professional, and welcoming. Tailoring your marketing content to suit your target market will yield much better results.
Think about the best way to reach your customers to ensure they know about the services you offer. Here are just some of the ways you can quickly and easily get in touch with your potential customers:
- Offer your services to friends and family and encourage them to spread the word about your cleaning business.
- Set up a website and social media pages to easily target customers who are searching for cleaning services in your local area.
- Post on community pages on social media to attract new, local customers.
- Post flyers through the doors of homes and businesses in your area.
- Phone up local businesses to see if they’re looking for a cleaning service.
6. Hire Staff Members
While you can start a cleaning business yourself and perform all the cleaning duties on your own, if you’re looking to move into a cleaning management role, then you’ll want to consider hiring additional staff. You’ll also need to hire more staff members if you want to expand your business and allow you to take on more customers than you can service yourself.
If you already work in the cleaning industry, then it may be easy for you to hire people and find other amazing cleaners who are looking to join your cleaning business. If not, it’s time to get hiring! Post job adverts on online job boards, and attract the right candidates to boost your business!
7. Equip Yourself With the Right Kit
The last thing you need to consider when it comes to how to start a cleaning business is to ensure you have all the cleaning equipment you need to offer a high-quality service to your customers. The type of business you choose to run, or the level of specialist services you offer will affect the cleaning supplies you need, but here’s a list of basic cleaning supplies you will need to get your cleaning business up and running:
- Vacuum cleaner
- Mop and bucket
- A range of dusters to reach different heights
- Rubber gloves
- A range of cloths and sponges for different surfaces
- Brush and dustpan
- Rubbish bags
- Cleaning products for a range of surfaces
- A carry case for all your supplies
Cleaning Business Mistakes to Avoid
Now you know the seven simple steps when it comes to how to start a cleaning business, we thought we’d give you some mistakes you need to avoid in the early days. Avoiding these common mistakes will ensure that you impress your customers right from the start and start building your customer base with ease!
It can be tempting to say yes to every job that you’re offered, but you need to make sure that you have the staff and the free time available to actually complete every job. Ensure you know exactly how long a job is going to take, and what the frequency expectations are from the client before you agree, otherwise you may find yourself working overtime just to cover these jobs!
If you’re getting more work than you can handle then it’s a sign you need to expand! Hire more staff to ensure that you never have to turn a job down in the future!
Have the Right Equipment For the Services Your Offer
It can be tempting to agree to more complex jobs or tell your customers that your cleaning business can cover any job thrown at them, but if you agree to a job that requires specialist equipment which you don’t have, you’ll end up creating problems for yourself! You’ll either have to go back to your clients and turn down the job, which could create a negative customer experience, or you may have to hire expensive equipment which you had not factored for in your original quote. This could leave you out of pocket, which is less than ideal.
When it comes to running a cleaning business, it’s vital that you only agree to the jobs you can confidently carry out. If you’re open to doing more specialist and intensive jobs, ensure you price any equipment hire beforehand and include this in your customer quote!
Picking a Forgettable Name
If you want to know how to start a cleaning business that will stand out from the crowd, it’s important that you spend time picking a unique and memorable name. Pick something that customers won’t forget once they see it on your marketing activity so that you can be sure they’ll come to you when they need cleaning services in the future.
If you pick a generic name, or worse, one that can easily be confused with one of your competitors, then you’re far more likely to lose business to your competition!
Related: A Beginners Guide To Start a Window Cleaning Business
It’s Time to Get Started!
Now that you know how easy it is to get started in the world of cleaning, it’s the perfect time to set up your own cleaning business. We hope this post is full of all the helpful hints and tips you need on how to start a cleaning business! Good luck!